All sales are final once product has been delivered unless otherwise established by
KeynoteEventServices. Contract or project may be cancelled at any time before
approval of production and or deposit has been paid. If deposit has been paid and work
has begun and a customer requests a cancellation of the project,
KeynoteEventServices will decide how much of the project is refundable depending on
timeline of production. If project is delivered within reasonable expectations and scope
of work, sales are final. If payment is received by Credit or Debit Card,
KeynoteEventServices may give refunds by way of check.